Syndesis Application Configuration Manager (ACM)

Making Subscriber Self-Service a Reality

Syndesis Application Configuration Manager (ACM) automates the configuration, management, and detailed discovery of applications, policy servers, subscriber databases, and other service delivery platforms, making subscriber self-service a reality for the mass market. With its high-performance, event-driven bus architecture, scalable J2EE platform, and high-volume activation capabilities, ACM supports thousands of requests per second with instantaneous response times. This enables subscribers to manage their services 24 hours a day, 7 days a week and supports zero-touch provisioning, self-care and multi-media impulse buying.

A wide range of off-the-shelf, productized Syndesis Application Modules are available for market leading vendors such as Alcatel-Lucent, Microsoft, Nortel, Nokia Siemens Networks, Sonus, Sylantro and others, thus accelerating time-to-market with innovative service offerings. ACM is also a key, pre-integrated component of the Syndesis Express, IPTV Express and VoIP Express solution bundles, which provide complete, off-the-shelf subscriber-centric fulfillment for advanced service offerings.

Benefits:

• Rely on unsurpassed scalability to provide instantaneous fulfillment even during massive request bursts
• Benefit from pre-integration with Syndesis NetProvision and Service Manager to achieve a true end-to-end view across applications, content and connectivity
• Enable subscribers to self-manage their service 24 hours a day, 7 days a week
• Shorten deployment cycles by taking advantage of a broad library of existing Application Modules and extensibility features

Syndesis Application Configuration Manager, NetProvision, Service Manager